Effective Date: 21st August 2024
Cholsey Cleaning Services (“we,” “our,” “us”) respects your privacy and is committed to protecting your data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website.
1. Information We Collect
We may collect the following personal information:
- Contact Information: Name, address, email address, and telephone number.
- Service Details: Information related to the cleaning services you request.
- Payment Information: Details required to process payments (processed securely via third-party payment providers).
- Communications: Emails, phone calls, or other correspondence between us.
2. How We Use Your Information
We use your data to:
- Provide and manage the services you request.
- Process payments and send receipts.
- Communicate with you regarding your services, appointments, and updates.
- Improve our services and customer experience.
3. Sharing Your Information
We do not sell your personal information. We may share your data with:
- Service Providers: Third-party companies that help us deliver our services (e.g., payment processors).
- Legal Obligations: If law requires, we may disclose your information to comply with legal obligations or protect our rights.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free.
5. Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to correct any inaccurate or incomplete information.
- Deletion: Request that we delete your data, subject to legal requirements.
6. Cookies
Our website may use cookies to enhance your experience. Cookies are small files stored on your device that help us understand how you use our site. You can disable cookies through your browser settings, but this may affect your experience on our website.
7. Changes to This Policy
We may update this Privacy Policy occasionally. The latest version will always be available on our website.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please get in touch with us at:
Cholsey Cleaning Services
Email: enquiries@cholseycleaningservices.co.uk
Telephone: 01865 803425